Refunds & Returns

If you are dissatisfied with any of your products, please notify us within 24 hours of receiving your order.


If you would like to return a product please email us at and we will do our best to help you. We accept returns for up to 28 days from receipt of order. Some items can not be refunded for hygiene reasons so it is important that you contact us before attempting to return an item.


Orders that have been returned by the courier due to incorrect address, failed receipt or refused delivery, will be refunded minus the original shipping cost.

We want every customer to be 100% happy with their order, so if there's anything you're not happy with please do contact us straight away and we'll do our best to make it right for you.

2020 Eco Valley Products